These Terms of Service govern your use of lunarcreativeco.com and design services provided by Lunar Design LLC. By using the website, submitting an intake, accepting a quote, approving a scope, or paying an invoice, you agree to these terms. If you use the services for a company or organization, you confirm that you have authority to bind that organization.
We provide fixed-price design packages and custom design projects billed by agreed milestones. Services may include brand refreshes, layout design, digital graphics, creative direction, project files, exports, and related handoff materials. The specific deliverables, pricing, timeline, included revisions, and assumptions for each project are stated in the written quote, invoice, proposal, or scope we agree with you.
Prices are listed in U.S. dollars unless stated otherwise. Fixed-price packages are payable before work begins. Custom projects may require a deposit and are invoiced at agreed milestones. Work begins after scope is agreed and the applicable package fee, deposit, or first milestone payment is received.
Quotes are valid for 30 days unless the quote states a different period. You are responsible for applicable taxes, bank fees, currency conversion fees, or other charges imposed by your financial institution.
You are responsible for providing accurate information, timely feedback, usable content, brand assets, approvals, and any rights or permissions needed for materials you provide. You confirm that text, images, logos, fonts, references, trademarks, and other materials you provide are yours to use or are properly licensed.
Delays in feedback, payment, content, approvals, or materials may affect timelines and delivery dates.
Each package includes the number of revision rounds stated for that package or scope. A revision means reasonable refinements to an approved direction, not a new concept, new deliverable, or change in strategy. Additional revisions, rush requests, or scope changes may require a separate quote and timeline.
Timelines are estimates unless expressly stated as fixed in writing. Digital deliverables are provided electronically by email, shared link, or another agreed method. You are responsible for reviewing deliverables carefully. If you do not report issues within 7 days after delivery, the deliverables may be treated as accepted for administrative purposes.
After all amounts due for the project are paid in full, you receive ownership of the final approved deliverables created specifically for you, except for pre-existing tools, templates, methods, know-how, stock materials, third-party assets, open-source materials, or items licensed under separate terms.
Preliminary concepts, unused directions, drafts, internal files, and non-selected work remain our property unless a written scope says otherwise. We may display non-confidential finished work in portfolios, case studies, social channels, or promotional materials unless you request confidentiality in writing before the project begins.
Each party may receive non-public information from the other party. We will use reasonable care to protect confidential project information and will use it only for the project or related business administration. Confidentiality obligations do not apply to information that is public, already known, independently developed, or required to be disclosed by law.
You may not use the website or services for unlawful, infringing, deceptive, abusive, harmful, or fraudulent activity; to submit malware or unauthorized access attempts; to violate another person's rights; to impersonate another person or business; or to request work that would violate applicable law or platform rules.
Cancellation, delivery, revision, and refund terms are explained in the Delivery & Refund Policy. If there is a conflict between that policy and a signed written scope for a specific project, the signed written scope controls for that project.
Services are provided on a professional-effort basis. We do not guarantee any specific business, revenue, search ranking, advertising, conversion, legal, or regulatory result. To the maximum extent permitted by law, our total liability for any claim related to the website or services is limited to the amount you paid for the affected project. We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages.
Neither party is responsible for delay or failure caused by events beyond reasonable control, including natural disasters, power or internet outages, labor disruptions, illness, government actions, platform outages, or failures of third-party services.
These terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law rules. Before either party starts a formal dispute, the parties agree to try in good faith to resolve the issue informally by written notice and a reasonable opportunity to respond.
We may update these terms by posting a revised version on this page and updating the effective date. Questions or legal notices may be sent to hello@lunarcreativeco.com or mailed to 180 Celadon Street Southwest, Ludowici, GA 31316, USA.